RESERVATIONS FOR THE TOUR:
To book and confirm any program or tour group or individually. The information below is required and must be sent to us via email email@example.com or our booking form in the website, including the following information: Full name as it appears on your passport valid for the dates of his tour; Current email, the subject of travel, in the message field should detail your tour you want to perform and also enter your address and phone number; nationality; birthdate; sex; occupation; Flight dates and times of arrival in Peru and Cusco; any medical or dietary restrictions; Special interest in the service required function
METHODS OF PAYMENT BEFORE YOUR TRIP TO PERU:
So that we can work reservations early we require a deposit of 50% of the total cost of the chosen program at the time of booking. The balance must be paid 01 day before the start of the travel program. All payments must be made to our bank account, or via the method of payment agreed at the time of booking. (Western Union, deposit to our bank account, online payment through our website, Visa, etc.)
Reservations must be made with due notice; for example, the Inca Trail to Machu Picchu 4 days / 3 nights is in high demand during the year and should make your reservation as soon have our confirmation of availability of spaces.
ACCOMMODATION IN SINGLE ROOM:
Prices are based on double accommodation; but it can provide simple accommodation at an additional cost.
CANCELLATION OF YOUR TRIP:
According to our experience a certain percentage of reservations are canceled by the client before starting the program due to unforeseen circumstances. The penalties for cancellations of services will depend on the date of the cancellation according to the list below: (Note: At any time after confirming the purchase of admission to the Inca Trail, in the event of a cancellation charge the full cost of this entry permit.
48 days or more before the date of commencement of service. bank costs only charged and will not be returned. (Except permit the Inca Trail to Machu Picchu).
44-30 days before the date of commencement of services: 40% will be charged and the deposit will not be returned.
29-16 days before the date of commencement of services: 50% of deposit will not be returned.
15-07 days before the date of commencement of services: 80% of the deposit will not be returned ..
06-0 days before the date of commencement of services: 100% of the deposit will not be returned.
A SPECIAL NOTE FOR CANCELLATION OF BOOKING INCA TRAIL:
Leading by different walks payments including Inca Trail 4 days / 3 nights; Inca Trail 2 days / 1 night; S Machu Picchu Inca Trail 5 days / 4 nights, Salkantay trek to Machu Picchu and Inca Trail 7 days / 6 nights. The costs of these treks are non-returnable, and include entrance tickets to the classic Inca Trail to Machu Picchu, porters, cooks and train tickets. This is because the services are booked and paid for at the time the reservation there is the required deposit is not refundable.
NO SHOW (no show): We will retain the full amount and we are not responsible for failure to submit the customer on account of delay or cancellation of your flight. The company is not liable for damage to or loss of luggage, accidents, unforeseen expenses, unavoidable delays, services provided by third parties or direct causes beyond our control. In the unfortunate event of no show due to unforeseen reasons, the company will provide a certificate to the client for processed with your insurance company.
IMPORTANT NOTE: In the event that the customer leaves the tour for any reason whatsoever extra expenses they are the responsibility of the customer and the company is not liable for any refund.